Bits, Bytes & Buzz

A Deeper Dive into Improving Test Security

One of the key discussions at this year’s COTS conference was to ensure the integrity and confidentiality of the assessments. Since confidentiality is one of the cornerstones of data & information security; it is an obligation of the organization or individual to keep its information confidential and protect itself from vulnerabilities. Security testing evaluates the system...

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A Deeper Dive into Improving Test Security

Industry Trends and Credentialing Best Practices

Industry Trends and Credentialing Best Practices

At the I.C.E. Exchange Conference discussions centered around several key aspects like - How certification programs differ and what are the considerations to protect the public? What happens when a participant performs poorly on an assessment that could directly lead to a credential loss? Are the certification exams and programs accessible and inclusive for all employees? Does the...

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The Future of Equitable Testing

During the E-ATP Conference industry experts and thought leaders deliberated on how disruptive technologies like AI, and biometrics are improvising the long-standing assessment approaches. But ironically, much work is left before realizing the full potential of digitization and using the assessment data to improve learning outcomes. Data systems used by assessment administrators don’t follow...

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The Future of Equitable Testing

Quarterly CSR Initiative

Living at an old-age home can be lonely, tiresome and monotonous. The residents barely have a reason for excitement. Even though the residents are surrounded by people in similar circumstances, they can still feel lonely and alienated.

So, this year upholding the long-standing tradition of celebrating Diwali with great fanfare, the employees from our India office welcomed the festival of lights with the parents of the golden ages at ‘Swarg Community Care’. We interacted with them, distributed sweets & gifts, and conducted several fun activities. Their twinkling smiles and warm-hearted blessings will always be our best memory.

Swarg Community Care is a specialized residential home for elderly where bedridden, terminally ill, immobile, and permanently disabled elders are looked after by a professional care team.

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From the Founder’s Desk

“I bet you don’t really know how much of your data is floating around on the internet. I certainly don’t! We live in a time where hacking, identity theft, and data loss are the most common news. Cheating and theft of content also pose additional challenges. An online exam security strategy that allows you to catch the “cheaters” and identify integrity breaches is the need of the hour. Test security goes beyond catching the cheaters.

From the Founder’s Desk

If we focus on online proctoring, maintaining online exam security is critical to prevent digital proxy testing. It will help identify potential misconduct while protecting the content from being compromised or shared. But test security doesn’t begin and end with the proctors. Here’s what we can do to maintain the online exam security:

First and foremost, identify a lawful basis for processing recorded data in testing. Many organizations rely on it because of their legitimate interest in test security for recording test takers.

Develop policies around the purpose of recording and data minimization so that you only use recorded data for assessment security purposes.

Follow Federal and State guidelines, International GDPR & other privacy laws, and industry standards & best practices to maintain test security.

Be transparent in communication with test-takers. They should know they are being recorded. Also, share information on how their data will be used.

If you are using automated decision-making, carefully consider it. While you may allow AI to flag issues automatically for human review. Ensure that you refrain from allowing AI to make decisions, like accusing a test-taker of cheating.

Conduct a Data Privacy Impact Assessment (DPIA), to protect yourself if there is a regulatory inquiry.

Stay consistent and accountable by adopting a written policy relating to recorded data.

A collaborative approach between industry leaders is essential for the balance of security and IP protection while focusing on the overall candidate experience. And this requires an organized system where individuals, accessors, and organizations collectively contribute to keeping themselves secure. It is essential to assist organizations in providing better testing experiences while ensuring cost-effective implementation, self-sustainability, and maximum benefits.”

Trushant Mehta MCA, MCP, CSM, PMP

Co-founder & CTO

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